Payment Policy
Effective Date: 11/07/2025
At Novamavel, we offer secure and convenient payment options to ensure a smooth and reliable shopping experience for every customer.
1. Accepted Payment Methods
We accept the following payment methods on our website https://novamavel.com:
Major credit and debit cards (Visa, MasterCard, American Express)
PayPal
Apple Pay & Google Pay (where applicable)
All payments are processed in GBP (£).
2. Secure Transactions
Your payment security is our top priority. All transactions are encrypted using SSL (Secure Socket Layer) technology and processed via trusted third-party gateways. Novamavel does not store your card details on our servers.
3. Payment Authorization
Payment is charged at the time of order placement. Orders will not be processed or shipped until full payment has been received and authorized.
4. Failed or Declined Payments
If your payment is declined or unsuccessful, please check with your bank or card provider. You may also try an alternative payment method or contact our support team for assistance.
5. Taxes
All prices listed on our website include applicable UK taxes (VAT). No hidden charges will be applied at checkout.
6. Promotions & Discount Codes
Discount codes must be applied at the time of purchase and cannot be combined unless otherwise stated. Codes cannot be applied retroactively.
7. Contact Us
For any payment-related inquiries, please contact:
📧 contact@novamavel.com
📍 90 Bath Rd, Wix, United Kingdom
📞 078 8567 0614