🔒 Privacy Policy

Effective Date: December 25, 2025
Expiration Date: December 25, 2025

At Novamavel, safeguarding your personal information is one of our highest priorities. This Privacy Policy explains in detail how we collect, use, store, and protect your data when you browse our website https://novamavel.com, interact with us, or make a purchase. By using our services, you agree to the practices described below.

1️⃣ Information We Collect

We may collect various types of personal and technical data to provide you with the best possible experience:

  • 👤 Personal Details – Your name, email address, and contact number to help us communicate effectively.

  • 📦 Delivery & Billing Details – Your shipping and billing addresses so we can process and deliver your orders accurately.

  • 💳 Payment Information – Payment details processed securely through trusted third-party gateways (e.g., Stripe, PayPal) without being stored on our servers.

  • 🛍 Purchase History & Preferences – Information about past purchases to personalize recommendations and offers.

  • 💻 Technical Data – Such as IP address, browser type, device specifications, and browsing behavior to enhance website performance and security.

2️⃣ How We Use Your Information

Your data is used strictly for legitimate business purposes, which may include:

  • 🚚 Order Processing – To confirm, prepare, and deliver your purchases.

  • ✨ Service Enhancement – Improving our product range, website navigation, and user experience.

  • 📢 Marketing & Communication – Sending updates on new arrivals, promotions, and exclusive offers (you can opt out anytime).

  • 📜 Legal Compliance – Meeting requirements for tax reporting, fraud prevention, and other legal obligations.

3️⃣ Data Sharing & Third-Party Access

We do not sell, rent, or trade your personal information. However, we may share your details with carefully selected partners who assist us in running our business:

  • 💳 Payment Processors – Such as Stripe or PayPal to handle secure transactions.

  • 🚚 Logistics Providers – Shipping companies that deliver your orders.

  • 📧 Service Tools – Email marketing platforms and analytics providers to improve communication and website efficiency.

All third parties must comply with applicable data protection laws and use your information only for agreed purposes.

4️⃣ Your Rights as a Customer

As a valued customer, you have full control over your personal data. You may:

  • 📂 Access & Review – Request a copy of the personal information we hold about you.

  • ✏️ Update or Correct – Ensure your details are accurate and up-to-date.

  • 🗑 Request Deletion – Ask us to delete your personal information from our records (where legally permissible).

  • 🚫 Opt-Out of Marketing – Unsubscribe from promotional emails anytime.

  • 🔄 Data Portability – Request a structured copy of your data to transfer to another service.

You can exercise these rights by contacting us directly via the information in Section 8.

5️⃣ Data Security Measures

We take data security seriously and employ strong protective measures:

  • 🔐 SSL Encryption – Protecting all transactions and personal information during transmission.

  • 🛡 Access Controls – Limiting internal access to only authorized personnel.

  • 📦 Secure Storage – Ensuring that any stored information is kept in protected environments.

Despite our efforts, please note that no data transmission over the Internet is 100% secure.

6️⃣ Cookies & Tracking Technologies

Our website uses cookies and other tracking tools to:

  • 📈 Improve Site Performance – Understanding which pages work best for you.

  • 🎯 Personalize Experience – Showing relevant products and recommendations.

  • 🔍 Analyze Trends – Monitoring website usage for continuous improvement.

You can disable cookies in your browser settings, though this may affect site functionality.

7️⃣ Policy Updates

We may update this Privacy Policy from time to time to reflect changes in laws, business practices, or customer needs. The latest version will always be posted on our website with the updated effective date clearly displayed.

8️⃣ Contact Information

If you have any questions, concerns, or requests regarding your personal data, please contact us:

📍 Address: 90 Bath Rd, Wix, United Kingdom
📞 Phone: 078 8567 0614
📧 Email: contact@novamavel.com
🌐 Website: https://novamavel.com